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CR0 0XT
Business Intelligence Manager 2023-08-07 Reporting to the COO, the Business Intelligence Manager owns, processes, and analyses all data from our back office on our B2C clients. Game Face Recruitment 2023-09-07

Business Intelligence Manager

Malta
€50,000-€60,000
Harry Scanlon
E: harry@gamefacerecruitment.com
T: 07964 048 847

50000 DAY

€50,000-€60,000

GBP
APPLY NOW BACK TO VACANCIES

This opportunity involves highlighting trends, making recommendations to the Exec team, Product Teams, and Key Account Managers, and adding value to our clients by recommending ways to make their marketing and promotional activities more efficient through reporting. Internal reporting is also critical to the role, providing visibility to the entire business.


Responsibilities:

  • Evaluate and potentially implement new BI systems, such as Tableau or QlikView, to extend the capabilities of our back office.
  • Work on integrating all data into third-party systems, ensuring accessibility and ease of use for all stakeholders.
  • Set up detailed daily reports tailored to different teams within the organisation, providing timely updates on overall KPIs and individual client KPIs.

Management:

  • Take ownership of the workflow, from request to delivery of data, reporting, and analysis, driving value and efficiency improvements.
  • Develop strong relationships with senior stakeholders, including Directors, Departmental Heads, and Product Owners.
  • Collaborate closely with Product and Operational teams to provide engaging and clear insights in the appropriate context, enabling actionable recommendations.
  • Enhance data accessibility within the department, including building business cases to enrich the data warehouse and improve the quality of analysis.

Technical Expertise:

  • Maintain and develop reports in the existing MSTR (MicroStrategy) tools within the back office, ensuring accurate and up-to-date reporting capabilities.
  • Utilize strong knowledge of Power BI tools to maintain and enhance the viewing of KPIs for our clients.

Projects and Initiatives:

  • Lead the implementation of a comprehensive customer lifetime value modeling system, combining it with acquisition spend information to provide key KPI statistics and ROI analysis by granular channel.
  • Collaborate with the clients' acquisition team to optimise marketing and acquisition efforts based on data-driven insights and recommendations.
  • Drive the development and delivery of innovative analytical solutions that enable the company's rapid digital revenue growth.
  • Establish a robust data governance framework, including data quality management processes and compliance protocols, to ensure accurate and reliable insights.

Strategic Contribution:

  • Contribute to the company's growth, revenue generation, and competitive advantage by providing key insights, analysis, and new thinking based on data-driven decision-making.
  • Influence strategic decision-making processes by delivering actionable recommendations and insights to the Exec team and other stakeholders.
  • Partner closely with Product and Operational teams to identify opportunities for optimization, process improvement, and innovation, based on data insights.

Monthly Client Reports:

  • Prepare and deliver monthly client reports with comprehensive insights to stakeholders, including the Exec team, Product Teams, and Key Account Managers.
  • Highlight key performance metrics, trends, and opportunities for improvement to drive marketing and promotional activities.
  • Provide actionable recommendations to enhance client engagement, increase customer lifetime value, and optimise marketing strategies.

 

Requirements:

  • Hold a degree in Mathematics or a numerate field, with knowledge of probability and statistics being advantageous.
  • Credible experience in managing and developing people and teams.
  • Track record of managing an analytical team's output, capturing requirements, prioritizing tasks, and effectively managing expectations.
  • Advanced proficiency in Microsoft Office, especially Excel and PowerPoint.
  • Experience in extracting, analyzing, and interpreting large and complex data sets.
  • 3+ years of experience in a similar BI/Analytics focused role.
  • Strong experience with ROI analysis and utilizing SQL for data manipulation and analysis.
  • Familiarity with the online gambling industry is desirable.
  • Mathematically minded, comfortable with statistics, probability, and logical problem-solving.
  • Solid understanding of best practices for data analysis and visualization platforms.

 

Advantageous:

  • Certifications in data analytics, such as Certified Analytics Professional (CAP) or Microsoft Certified: Data Analyst Associate.
  • Proficiency in other business intelligence tools like Tableau or QlikView.
  • Strong communication, stakeholder management, and critical thinking abilities.